NOTE: Due to the busy Holiday Season, we are not offering same day delivery. If you need same day delivery please call 305-949-2989 before placing your order. Or you may email us at sales@joycesbaskets.com
Shipping Policy:
- All orders received by 2 pm (EST) Monday – Thursday will be shipped the same day.
- All orders received after 2 pm (EST) will be shipped the following business day.
- We ship Fed Ex ground with signature required as "PROOF OF DELIVERY".
- If no one is at home when Fed Ex attempts to deliver a Fed Ex tag will be left on the door that an attempt was made and instructions to retrieve the package.
NOTE: There is no guarantee times of deliveries.
- No shipping on Fridays, Weekends or Holidays.
- We ship only within the United States.
- We do not ship to P.O. Boxes or APO/FPO Military Addresses.
- All baskets are shipped via ground with signature required for delivery.
- The shipping cost is determined by the weight, size, and zip code destinations
- Fed Ex shipping ground delivery is 1–5 business days (weekends, holidays not included).
- Shipping charges and Sales tax (if appl) are not included in the basket price.
NOTE: No refunds on shipping charges.
An additional charge will incur if a package is delayed or returned due to an incorrect address. If we find that we are at fault in sending a package incorrectly we will not charge the additional fee to you. No refunds on gift baskets that are refused and return back to us at the address location.
NOTE: We do not ship chocolates during the summer months we will substitute the item for and equal or greater value.
We reserve the right to change these policies without notice.