Company Policies

Joyce's Something Special, Inc. is committed to protecting our customers and their identity.  All data collected is solely for the purpose of processing and expediting your orders.

Under no circumstances will we ever SELL, RENT or LEASE your personal information to ANYONE. This site uses a secure server (SSL) to collect your data. We only use the information to process your order. Once your transaction is completed, none of your information is retained or stored on our server.

Joyce's Something Special, Inc. will NEVER participate in e-mail SPAM.

Paid Receipt

Since most of our shipments are made directly to your gift recipients, we do not disclose any of your payment information. You will receive a paid receipt for your record via e-mail, fax or regular mail.

Gift Enclosure Card

Your personalized enclosure card will accompany your gift basket that is sent to your recipient.

Substitution Policy

We reserve the right to substitute a product or container of equal or greater value. Basket photos may differ as sometimes products are not available or discontinued. Baskets shown on the website are samples of our work.

Our Promise and Commitment

We are committed to providing you the very best selection of quality products at the best prices. We stand behind everything we sell and promise you the best online shopping experience. We take pride in offering you an unparalleled selection, excellent product knowledge, and fast service. If ever there is a problem, we will do our very best to resolve the issue.

Customers are our first priority.